BOOP
Privacy Policy
1. Who we are
This Privacy Policy is provided by The Boop Group, LLC (“Boop,” “we,” “us,” or “our”), a Florida limited liability company. We operate the Boop pet-adoption matching service through the Boop mobile application and the website at boopmatch.com (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Services, you agree to this Policy.
2. Information we collect
Account information. When you create an account we collect your email address, username, password, and optional display name. We also record email verification status.
Profile information. Depending on your role (adopter, shelter, or foster), you may provide a bio, location description, dog preferences, and profile photos.
Adopter questionnaire. Adopters may share household details (living situation, other pets, whether children live in the home and optional children ages), lifestyle preferences, city/state/ZIP, pet preferences, and free-text answers used for matching.
Shelter questionnaire. Shelters may share organization name, point-of-contact name/phone/email, street address, city/state/ZIP, website, EIN, pet inventory details, and adoption-process notes. We may also collect shelter contact-verification status.
Pet listings. Shelters may upload pet details (name, age, breed, species, size, personality, health notes, home-fit information) and photos.
Messages and matching activity. We store Boop interactions (interest in pets) and messages you send through the Services.
Technical and security data. We collect IP address and related request metadata for rate limiting, abuse prevention, CAPTCHA verification, and logging Terms acceptance (timestamp and IP). Device photo-library access is used only when you choose to upload photos; we do not collect precise GPS location from your device.
We do not currently collect payment card data, advertising identifiers for ads, push-notification device tokens, or analytics/crash-reporting profiles through third-party SDKs in the Boop app.
3. How we use information
We use the information above to:
- Create and secure your account, including email verification and password reset;
- Operate matching between adopters and shelter pets (including approximate distance estimates based on ZIP code);
- Enable messaging and Boop interactions between adopters and shelters;
- Verify shelter contact information and administer shelter accounts;
- Prevent fraud, spam, and abuse (including CAPTCHA and rate limits);
- Communicate with you about your account, security, and Service updates;
- Comply with law and enforce our Terms.
4. How we share information
We share information only as needed to run Boop:
- Other users. Profile details, pet listings, and messages you send are shared with the adopters or shelters you interact with, as appropriate for matching and communication.
- Service providers. We use hosting and infrastructure providers that process data on our behalf (including the WordPress site that powers boopmatch.com). When Turnstile CAPTCHA is enabled, Cloudflare receives information needed to verify you are human (which may include IP address).
- ZIP geocoding. We may send ZIP codes to a third-party geocoding service to estimate distances for matching.
- Legal. We may disclose information if required by law, legal process, or to protect the rights, safety, and security of The Boop Group, LLC, our users, or others.
We do not sell your personal information.
5. Cookies and similar technologies
The website and browser-based flows (such as CAPTCHA, email verification, and password reset pages) may use cookies or similar technologies that are necessary for security and operation. The Boop iOS app stores your session token securely on device (Keychain) so you can stay signed in.
6. Data retention
We retain account, profile, questionnaire, pet, message, and matching data for as long as your account remains active and as needed to provide the Services. Security logs (such as rate-limit and Terms-consent records) may be retained as needed for safety and compliance. When you ask us to delete your account, we will delete or de-identify personal data associated with it except where we must keep limited information for legal, security, or operational reasons.
7. Security
We use administrative, technical, and organizational measures designed to protect personal information, including encrypted transport (HTTPS), password hashing via WordPress, secure token storage on device, and encryption of certain message-related data at rest where enabled. No method of transmission or storage is 100% secure.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing.
- Update profile data in the Boop app where editing is available.
- Log out to clear your local session on the device.
- Account deletion or privacy requests: email admin@boopmatch.com from the address on your account, or write to us care of our registered agent at the address below. We will verify your request and respond within a reasonable time.
9. Children’s privacy
Boop is intended for adults who are seeking to adopt pets or who operate animal shelters. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Questions about children in the home appear only in adopter questionnaires to help shelters assess pet fit; they are not used to create accounts for children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
10. International users
The Boop Group, LLC is organized under the laws of the State of Florida and operates the Services from the United States. If you access the Services from outside the United States, you understand that your information may be processed in the United States, where data-protection laws may differ from those in your country.
11. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated Policy on this page and revise the effective date. Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.
12. Contact us
Questions about this Privacy Policy or your personal information:
The Boop Group, LLC
Email: admin@boopmatch.com
Website: boopmatch.com
Mail and service of process may be sent to our registered agent:
The Cirrus Group LLC
15272 Tall Oak Avenue, Delray Beach, FL 33446